Cloud PBX Features
The Netcom Cloud PBX (Hosted PBX) is a complete business phone service utilizing VoIP – Voice over Internet Protocol. While you’re saving up to 40% on your telephone bill with Netcom VoIP Cloud PBX, you will also be improving your business productivity.
Calling Features
Caller ID/On Call Waiting: Know who’s calling before you answer
Call Forwarding: Redirect calls to your mobile or other phone so you don’t miss any calls
Digital Receptionist (IVR)
Multi level IVR menu management
Manage multiple IVR menus for different Inbound DIDs
hUNT LIST / RING GROUPS
Ring groups: Simultaneously ring a set of phones based on a DID
Hunt lists: Set a linear line of ring groups (1 extension or many) for a period of time, before transferring to a second and third ring group etc.
MEDIA MANAGEMENT
Custom Music-on-Hold
Custom Digital Receptionist
Recordings
Custom voicemail messages
Call Centre features
Queue Handling
Periodic announcements
Round robin, extension with least calls, ring all
voicemail features
Password Protected Voicemail: Prevent unauthorized access to voicemail
Voicemail Greeting Options: Unavailable / Personal Message
report manager
Real time inbound and outbound call details records
Outbound call source listed by extension
Outbound call source lists for virtual extensions
UC features in one telephony solution
Netcom Cloud PBX offers a single powerful set of UC features at a really affordable price. No need to spend time trying to figure out settings of features and pricing. Simply pay one low price and get full control.
Netcom Cloud PBX includes features that not only save you money from your monthly bill, but they also help to increase productivity by saving time, streamlining workflow, capturing essential voice data, and making your operation more efficient. Business VoIP features like the Virtual Receptionists, Voicemail to Email and the ability to work from anywhere increase your employee’s efficiency.
Workers can easily collaborate through voice, Web conference, and instant messaging. So you will save more than just a significant portion of your monthly bill – you are saving valuable time and resources that can lead to increased sales.
Netcom Cloud PBX is scalable to your business
Is your business growing, changing and evolving? For most businesses, it has become nearly impossible to make accurate predictions. That is why you need a highly-flexible solution. Netcom’s VoIP Cloud PBX is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand.
It’s easy to open a new location or add seats to meet short-term or unexpected requirements. New applications are efficiently deployed and managed in the cloud rather than on individual devices. With this flexibility, your business can respond rapidly to new opportunities and changing market conditions. And if resources become squeezed, you can quickly scale back.