WHAT IS CLOUDPBX?
The NetCom Hosted PBX (also called Cloud PBX) is a complete business phone service utilizing the latest telephony technology: VoIP – Voice over Internet Protocol.
We maintain the equipment,
host the service and
handle all the upgrades for you.
Traditional servers for PBXs are expensive and require expert maintenance but a Cloud PBX uses IP-based telephony to provision and access services, so it is essentially a telephone system that is built, delivered and managed over the Internet.
With a powerful and comprehensive set of features, Cloud PBX offers the ideal solution for businesses facing a distributed workforce or remote worker environment. With many working from home, or anywhere, it makes it easier for workers to collaborate through voice, Web conferencing and instant messaging at a radically reduced cost and set monthly expense.
NetCom Cloud PBX offers a full-featured Unified Communications (UC) solution that improves your global business.
Hosted VoIP PBX reduces your infrastructure investment
Cloud PBX does not require expensive investments for inhouse installations nor for regular maintenance. There is not always a requirement to purchase physical devices, and costs are governed by a predictable, monthly service fee.
You can create and manage virtual offices, virtual departments, and branches with all the functionality of a physical setup, providing a central ability to create local, national, or even global presence.
Maintenance and upgrades for free with a Cloud PBX
With NetCom Cloud PBX, you can budget your communication services as a predictable monthly expense. There are no added costs for annual maintenance contracts, software upgrades and other system support requirements.
Your business will benefit from the latest features and functionality without having to consider costly hardware updates. Cloud PBX systems are devised for simple administration and easy integration where user features and functionality are added at the tick of a box, rather than lengthy technical support tickets.
VoIP telephony system is quick to deploy
Focus on your business, not on your phones. Our Cloud PBX is easy to use and quick to implement. The entire installation process can be completed in as little as two or three days.
NetCom Cloud (Hosted) PBX is a service, offering the functionality of a PBX without the need of installing a PBX at the customer’s location. Only VoIP phones need to be installed to deploy a Hosted PBX.
A big advantage is that transitioning to our Hosted PBX system will not cause downtime, and you will be able to keep all of your existing phone numbers. The change over is seamless and can be installed by the customer themselves. Typically, the corporate network administrator performs the installation. NetCom can provide on-site support upon request of all pre-configured material.
VoIP has never been as efficient and easy as it is with Wanatel Cloud PBX.
What you get with NetCom Cloud PBX?
Our Cloud PBX includes all of the features you would expect from an enterprise class phone system, including: auto attendant, voicemail, call forwarding, call recording and desktop call management.
Users have the ability to add functionality for contact center, voicemail to email and time of day call directing. Finally, each customer gets the industry’s most sophisticated business intelligence package to help them identify key performance indicators to run their business and increase productivity and efficiency.
While the new Cloud PBX comes with all PBX features we deem to be standard, our inclusion of Handset Auto provisioning ; a Billing Module and a Call Quality Analysis tool has made a good product great. The fact that it is still a white labelled solution makes this product available to any customer or VoIP provider who wants a business grade telecommunications solution.
UC features in one telephony solution
NetCom Cloud PBX
offers a single powerful set of UC features at a really affordable price. No need to spend time trying to figure out some “a la carte” menu of features and pricing. Simply pay one low price and get full control. Cloud PBX includes features that not only save you money from your monthly bill, but they also help to increase productivity by saving NetCom time, streamlining workflow, capturing essential voice data, and making your operation more efficient. Business VoIP features like the Virtual Receptionists, Voicemail to Email and the ability to work from anywhere increase your employee’s efficiency. Workers can easily collaborate through voice, Web conference, and instant messaging. So you will save more than just a significant portion of your monthly bill – you are saving valuable time and resources that can lead to increased sales.
NetCom Cloud PBX is scalable to your business
Is your business growing, changing and evolving? For most businesses, it has become nearly impossible to make accurate predictions. That is why you need
a highly-flexible solution. NetCom’s VoIP Cloud PBX is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand.
It’s easy to open a new location or add seats to meet short-term or unexpected requirements. New applications are efficiently deployed and managed in the cloud rather than on individual devices. With this flexibility, your business can respond rapidly to new opportunities and changing market conditions. And if resources become squeezed, you can quickly scale back.
Relocate your phone system anywhere easily
Do need to relocate your offices?
Or need to provide remote communications to a satellite office? Don’t change your entire telephony system just connect your devices with you. Your telephony system is still in the cloud and follows you everywhere. You can also easily deploy remote workers: VoIP phone systems allow you to pass an office call to your home phone, or to install a softphone on your laptop and work from anywhere. In addition, presence features will let you see which of your colleagues are available at any given time.
Better presence and visibility
etCom Hosted PBX system allows you to get local phone numbers in cities and countries anywhere in the wolrd. This allows your business to develop your virtual presence by opening a virtual office anywhere. If you want to keep your original numbers, you can simply port it to NetCom as well.
Work with one VoIP Partner instead of multiple vendors
Most traditional PBX deployments involve multiple relationships with multiple vendors that all must be managed by someone in your organization. If something does go wrong with your PBX, it can be difficult to determine which of the vendors is responsible for resolving an issue.
When you choose a Hosted PBX, managed VoIP solution, you only work with one VoIP provider who suppliesand looks after the entire solution.This is beneficial because your internal resources are freed up tofocus on more strategic operations, you have one vendor to call for help.
NUMBER PORTING
Don’t lose your phone numbers. Easily port all your phone numbers to NetCom.
With NetCom Africa your telecommunication needs are covered. Not only will you be able to keep your existing number, you will also experience great customer service.
The flexibility of features such as re routing
and perhaps most importantly cost savings
will allow you to focus on what’s really important,
your business. Plus NetCom takes care of the
entire geographic number porting process.